Privacy Policy

Last updated: October 24, 2025

1. Information We Collect

Account Information

• Email address
• Password (encrypted)
• Subscription status
• Credit balance

Scan Configuration

• Subreddits you monitor
• Keywords you track
• Product descriptions

Usage Data

• Leads discovered
• Scans performed
• Credits used

2. How We Use Your Information

We use your information to:

• Provide the Service
• Process payments via Stripe
• Send transactional emails
• Improve the Service
• Prevent fraud and abuse

3. Data Storage

• Database: Supabase (encrypted at rest)
• Payments: Stripe (PCI compliant)
• Cache: Vercel KV (temporary, 10 minutes)

4. Third-Party Services

We use the following third-party services:

• Stripe: Payment processing
• Supabase: Database and authentication
• Reddit API: Fetching public Reddit posts
• Groq: AI analysis (Llama 3)
• Anthropic: AI analysis (Claude)
• LogSnag: Monitoring (optional)

5. Data Sharing

We do not sell your personal information. Data is only shared with service providers necessary to operate the Service.

6. Your Rights

You have the right to:

• Access your data
• Request data deletion
• Export your data
• Opt out of marketing emails

7. Data Retention

• Account data: Retained until account deletion
• Leads: Retained until you delete them
• Cached data: Automatically expires after 10 minutes
• Payment data: Retained by Stripe per their policy

8. Security

We implement security measures including:

• Encrypted connections (HTTPS)
• Row Level Security in database
• Secure API key storage
• Rate limiting
• Regular security audits

9. Cookies

We use essential cookies for authentication. No tracking cookies are used.

10. Changes to Privacy Policy

We may update this policy. Significant changes will be communicated via email.

11. Contact

Privacy questions: privacy@reddscout.com